Information about us
We at Heritage Shield are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information in accordance with Alberta provincial and federal privacy laws, including the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Collection of Personal Information:
We collect personal information for the following purposes:
Providing insurance products and services.
Assessing your insurance needs.
Processing claims.
Complying with legal and regulatory requirements.
The types of personal information we may collect include but are not limited to:
Contact information (name, address, phone number, email).
Date of birth.
Social insurance number.
Financial and payment information.
Driver's license.
Health information (only as required for underwriting or claims purposes).
Employment details.
Consent:
By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Statement. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting our Privacy Officer (contact details below).
Use and Disclosure:
We will only use and disclose your personal information for the purposes for which it was collected, or as otherwise required or permitted by law. We may share your information with affiliated insurers, reinsurers, service providers, and regulatory bodies to fulfill our obligations.
Safeguarding Personal Information:
We maintain appropriate safeguards to protect your personal information, including physical, organizational, and technological measures. Our employees are trained to handle personal information with care and respect.
Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Access and Correction:
You have the right to access, verify, and update your personal information held by us. If you believe your information is inaccurate or incomplete, you may request corrections.
Compliance with Privacy Laws:
We are committed to complying with Alberta provincial and federal privacy laws. If you are dissatisfied with our response to your concerns, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Changes to this Privacy Statement:
We may update this Privacy Statement from time to time to reflect changes in our practices or for legal and regulatory reasons. A revised statement will be posted on our website.
By continuing to use our services, you acknowledge that you have read and understood this Privacy Statement and consent to the collection, use, and disclosure of your personal information as described herein.
Heritage Shield is committed to protecting your privacy and ensuring the security of your personal information. Thank you for choosing us as your insurance provider.